Wednesday, October 29, 2014

Lesson 3 Part 1 Challenge, or Let Me Show You Something

Learning Express Library + Academic Search + Chilton Auto Repair Library Where are your ASVAB books? Oh, let me see. Those usually get checked out and never returned. Yes, I had 100, but 98 of those were never returned. Do you have Internet access at home? Yes. Do you have a library card? Yes (Check card to determine its status.) Let me show you something. Librarian then shows patron how to access the ASVAB test modules in Learning Express Library. Librarian is still a bit miffed that the professional test prep modules are no longer available. Lots of potential real estate agents used that database. Next patron who walks up wants a copy of an article from a 2013 edition of Consumer Reports. Let me show you something. Usually they try to explain that Internet access to articles on the Consumer Reports website is available only via subscription. Librarian is persistent and patient as she logs into Academic Search Complete and enters the relevant information. Patron is still talking about how he couldn't get to it online ... Librarian is explaining that SAPL subscribes to a database that provides access, all the while clicking the keyboard to get that one specific article. Voila! Patron is sufficiently amazed and appreciative and properly informed now that librarian has his attention. Librarian looks up to see a man wearing a shirt covered in motor oil and grime. The man says he needs to find the firing pin order for a 2010 Chrysler Sebring. Where are your Chilton books? Let me see if I have one here today on the 2010 Chrysler. No, I am sorry I do not, but let me show you something. Librarian walks man over to a catalog computer and shows him how to get to Chilton's. Man knows soooo much more about vehicles than librarian, so with a couple of words of guidance, man is able to fine the schematic drawing he needs. Man says thanks and walks out happy. Man comes back next week with another problem and goes straight to computer to find his answer. Man says thanks and walks out happy.

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